Player Safety

Responsible Gaming

At RollXO Casino, your wellbeing comes first. Gambling should always be a form of entertainment — never a financial strategy. We provide the tools and resources to help you stay in control.

Need immediate help? Gambling Help Hotline: 1800 858 858 — Free, confidential, 24/7

Our Commitment

Playing Safely at RollXO Casino

RollXO Casino is committed to upholding the highest standards of responsible gambling. We actively work to prevent problem gambling, underage gambling, and any form of compulsive behaviour that could harm players or their loved ones.

Our Responsible Gaming programme is built into every aspect of the platform. We provide education, protective tools, and direct pathways to professional support for anyone who may need it — because no game is worth more than your wellbeing.

Player Protection

Tools to Stay in Control

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you spend. Once set, lower limits take effect immediately; raising a limit requires a cooling-off period.

Session Time Limits

Receive automatic reminders about how long you've been playing. Set a time limit per session and we'll notify you when it's time to take a break.

Reality Checks

Regular pop-up reminders during your session showing how long you've been playing and your net win/loss position, keeping you informed in real time.

Self-Exclusion

Take a break from gambling for a set period — 6 months, 1 year, 5 years, or permanently. During exclusion, your account is fully suspended and no marketing is sent.

Cooling-Off Period

Request a short break from gambling — 24 hours, 7 days, or 30 days. This is ideal if you feel you need a temporary pause without committing to a longer exclusion.

Account Activity Review

Access a full history of your betting activity, win/loss records, and session durations at any time, so you can make informed decisions about your gaming.

Warning Signs of Problem Gambling

If you recognise any of the following in yourself or someone you know, please seek help immediately.

Spending more than you can afford

Chasing losses to try to win back money

Lying about how much you gamble

Gambling to escape stress or anxiety

Borrowing money to fund gambling

Neglecting work, family, or responsibilities

Feeling irritable or anxious when not gambling

Thinking about gambling constantly

Help is Available

Australian Support Organisations

All services below are free, confidential, and available to anyone in Australia.

Gambling Help Online

Free, confidential support 24 hours a day, 7 days a week for anyone affected by gambling.

Lifeline Australia

24/7 crisis support, mental health support, and suicide prevention services.

Beyond Blue

Mental health support, information, and referrals for Australians experiencing anxiety or depression.

1300 22 4636
beyondblue.org.au

MindSpot Clinic

Free online mental health assessment and treatment service for Australian adults.

1800 614 434
mindspot.org.au

Protecting Minors

RollXO Casino strictly prohibits anyone under the age of 18 from accessing or using our platform. During the registration process, all new players are required to confirm they meet the minimum age requirement. We may request age verification documents at any time.

We recommend parents and guardians use parental control software to prevent minors from accessing gambling websites. Services such as Gamban and GamCare offer free tools and resources to help.